About ARMS

Mobile, AL, USA

In the ever-evolving landscape of law enforcement, the cogency of managing police records cannot be overstated. ARMS, a pivotal player in the Police Records Management Systems (RMS) industry, offers a solution that promises to harness the power of technology to bolster the efficiency and security of police record-keeping.

ARMS presents a suite that is both comprehensive and multifaceted, positioning itself as more than just a digital repository for incident and arrest records. Its systems are designed to be robust tools that not only store data but also aid in advanced data analysis and sharing. This functionality is particularly critical for law enforcement agencies that require seamless access to records in order to make informed decisions promptly.

In a field where user experience can often take a backseat to technological capabilities, ARMS distinguishes itself by prioritizing a user-friendly interface. This focus on accessibility ensures that the transition from traditional record management to a digital platform is smooth for all members of a law enforcement agency. The importance of this cannot be overstated, as it reduces the learning curve and operational downtime, making it a key consideration for agencies planning to update their RMS infrastructure.

Another hallmark of ARMS's offering is its commitment to customer service. The company understands that even the most intuitive systems require support, and it endeavors to provide high-quality, responsive customer service to address any issues promptly. This support system is crucial for agencies that cannot afford delays or complications in their day-to-day operations.

Additionally, ARMS's solutions are designed with flexibility in mind, understanding that each law enforcement agency has unique workflows and requirements. The ability to adapt a system to fit these specific needs is a significant advantage, allowing for a more tailored approach to records management. This adaptability extends to mobile accessibility, a feature that aligns with the modern on-the-go nature of police work.

While the RMS industry is replete with companies offering cutting-edge solutions, ARMS sets itself apart with its balanced approach to innovation and stability. It is not just about having the latest features; it is about providing a reliable service that law enforcement agencies can depend on for the long term. This duality is compelling for agencies that must strike a balance between advanced capabilities and the assurance of uninterrupted service.

In conclusion, ARMS offers a compelling proposition for law enforcement agencies looking for an RMS provider that values user experience, provides excellent customer service, and understands the importance of a system's flexibility and reliability. While its offerings are robust and innovative, the company does not lose sight of the practical needs of its users. For agencies in the process of selecting an RMS provider, ARMS merits serious consideration as a provider that understands the nuanced demands of law enforcement work and delivers a product designed to meet those challenges effectively.

Fast Facts

  • ARMS has been FBI NIBRS compliant since 2003, ensuring adherence to rigorous safety protocols.
  • More than 20% of EFORCE Software's employees have experience as law enforcement professionals.

Products and Services

  • "CrimeStar Records Management" - A comprehensive suite that includes Records Management, Computer Aided Dispatch, Web Interface, Mobile Digital Communicator, State/NCIC Interface, and on-site training, offering FBI NIBRS compliance since 2003.
  • "SmartCOP" - A public safety software solution that provides Computer Aided Dispatch, Records Management System, Mobile Computing, Jail Management System, and Analytics and Reporting, designed for a variety of agencies including sheriff's offices, police departments, and educational institutions.
  • "EFORCE Software" - Web-based software for law enforcement that includes CAD, RMS, Jail, Civil, Municipal Court, and more, with a focus on user-friendly tools and software built to maximize productivity and improve record quality.
  • "Caliber Public Safety" - Offers a suite of public safety and offender management technology, including Computer-Aided Dispatch, Mobile Solutions, Records Management, and Forensic Science, with additional professional services and support through Caliber University.

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